Privacy Policy

Last updated: 18.12.2024

Privacy Policy for rooms.flesk.ch

1. Introduction

This privacy policy explains which personal data is collected and processed when using this website and for what purposes.

2. Responsibility and Contact

The data processing according to this privacy policy is carried out by

Flesk AG
Limmatquai 122
8001 Zurich

responsible (“Flesk,” “we,” “us”).

If you have any questions regarding data protection, please contact us via email: feedback@flesk.ch

3. Server Log Files

The provider of this website automatically collects and stores information in server log files. These include:

• Time of the request
• Referrer URL
• Browser type and version
• Operating system
• IP address of the accessing device

4. Analytics

To analyze the reach of the website, we use Umami. Umami does not collect IP addresses or store any information on the user's device (e.g., cookies). Personal usage data is processed anonymously, making it impossible to identify individuals. Umami is hosted on our own servers, ensuring no data is shared with third parties. For more information, see the documentation for Umami Analytics: https://umami.is

5. Processing of Personal Data

5.1. Contact Requests

For sending emails, we use the Mailchimp service by Intuit Inc. When subscribing to the newsletter, the data entered in the form is transmitted to Mailchimp (Intuit Inc.). The data is used solely for sending emails and is not shared. You can unsubscribe at any time by clicking a link in the received email. Your data will remain stored. For manual and irrevocable deletion, please contact the operator of this website directly. Mailchimp (Intuit Inc.) also collects additional personal data using cookies and other tracking methods when emails are received. For more information, refer to the privacy policy of Mailchimp (Intuit Inc.): Global Privacy Statement | Intuit

5.2. CRM System

To efficiently communicate with individuals interested in Flesk, we use the CRM software Pipedrive. The data you provide via the contact form on the website is transmitted to Pipedrive for storage and processing. Additional data may be collected if relevant to processing customer inquiries. Your data is handled carefully and in accordance with Pipedrive's privacy policies. For more information: Pipedrive and GDPR - Knowledge Base | Pipedrive

6. Data Retention

We retain personal data only as long as necessary,

• to fulfill the purposes mentioned above;
• to comply with our legal obligations.

7. Data Security

We protect your personal data stored with us against manipulation, loss, and unauthorized access by third parties. Our security measures are continuously improved.

8. Your Rights

You have the following rights concerning your data, which you can exercise at any time. Please submit your requests via email to feedback@flesk.ch.

• Access to your stored personal data
• Correction, completion, blocking, or deletion of your personal data (if we must retain your data due to legal obligations, it will be blocked in the interim)
• Withdrawal of your consent for future data processing
• Data portability

9. Changes

We may update this privacy policy at any time without prior notice. The current version is the one published on our website.